ELICIO BY DAÏMO
The starting point of every transformation.
Elicio lets you discover how work really gets done, before you change it.
THE PROBLEM
Transformations rarely fail at the end. They fail at the start.
Automate, switch tools, optimize: call it what you like, it's a transformation. And most of them start from the idea we have of the organization, not from the organization itself.
of digital transformations succeed. BCG study of 900 transformations.
Everyone has an opinion, nobody has a map.
The written process and the lived process divorced a long time ago.
We sped up something that didn't exist the way we thought it did.
…when everything blows up.
This is where Elicio steps in.
Nobody really cares about process charts. Yet every transformation needs them to start on solid ground. Elicio builds them, so you don't have to. Elicio is the step before transformation.
HOW IT WORKS
Four steps. A structured preparation, many voices, consistent quality.
A structured preparation, targeted to your context.
A real interview, out loud.
See where procedure and practice diverge.
Documentation everyone understands.
No more blank page. Elicio structures the preparation with the Daïmo methodology: it takes the project context and the organization's documents into account, and targets what needs to be explored more precisely. You adjust, it invites the participants.
WHAT IT REMOVES Manual preparation.
WHAT YOU GET A validated interview guide, targeted to your context.
And when the file is incomplete, what happens?
AI doesn't just record the interview: it leads it. A voice asks the questions, each business expert answers out loud, at their own pace, and several interviews can start at the same time. More voices, a fuller picture.
WHAT IT REMOVES Rooms to book and calendars to block.
WHAT YOU GET Everyone's version, in their own words.
Elicio cross-checks the answers of several people, spots the gaps between procedure and practice, and organizes activities, roles, systems and rules.
WHAT IT REMOVES Consolidating notes late at night.
WHAT YOU GET Sourced gaps, ready to arbitrate.
| Activity | Sales | Back-office | Operations |
|---|---|---|---|
| Legal check | I | R | A |
| Account creation | C | R | I |
| Final approval | I | C | R |
Ready-to-share deliverables: documented process (BPMN), process identity card (SIPOC+), roles and responsibilities (RACI) and standardized documentation.
WHAT IT REMOVES The “we'll see in the report” approach.
WHAT YOU GET A shared starting point to decide.
THE DELIVERABLES
Ready-to-use documentation, to share internally or with your consultants.
A language everyone knows. Technical terms are in brackets, for those who use them.
Every answer feeds the deliverables. You just have to validate. Validated
| Activity | Sales | Back-office | Operations |
|---|---|---|---|
| Receive the request | R | I | I |
| Legal check | I | R | A |
| Account creation | C | R | I |
| Final approval | I | C | R |
R: responsible · A: accountable · C: consulted · I: informed
THE TEST · 3 MINUTES
Is your starting point reliable?
Six questions. Think of a process that matters for your business. There's no right answer to guess.
Do you support clients? Have them take this test. It's a good way to start the conversation.
QUESTION 1 OF 6
Can you say, without looking it up, who actually carries out each step of this process?
YOUR PROFILE
Reminder: only 30% of digital transformations succeed (BCG).
WHO IT'S FOR
For those who have a project and want the right starting point.
Know where to start, based on how work really gets done.
Take on more discovery missions, with the same rigor on each one.
Frame the current state before configuring, without lengthening the analysis phase.
See how work gets done before putting AI on it, on a factual basis.
Document the real work, not only what the procedures say.
Understand the real work, yes. Spend weeks on it, no.
An analyst's day: same steps, another role. Elicio takes care of the groundwork, the analyst keeps what takes judgment.
Proposes a structured interview guide, based on the Daïmo methodology, from the context and the documents.
Adjusts and validates.
Interviews each participant out loud and follows up on exceptions, with the same rigor every time.
Follows the progress of the answers.
Cross-checks the answers, organizes activities, roles and systems, and spots the gaps between procedure and practice.
Arbitrates the gaps.
Generates standardized documentation: documented process (BPMN), identity card (SIPOC+), roles and responsibilities (RACI).
Reviews, enriches, recommends.
A human stays in the loop. Your business expertise isn't replaced: it's strengthened.
Contact an advisorFewer hours of interviews and documentation, more time for analysis and the to-be.
A discovery approach that holds, whichever analyst runs it.
Experts answer when it suits them, not only during a workshop slot.
What do my teams have to do?
Analysts and the project team prepare the interview. Everyone else answers the questions, one at a time, adding as much detail as possible. Let Elicio guide you.
Do I need to know BPMN?
No. Your teams describe their work in their own words, Elicio does the modeling.
Is my data protected?
Each client's data is stored in a dedicated database, with no mixing between clients. Servers are hosted in Europe. The language models (LLMs) are also hosted on European servers, and your data is not used to train the models.
And after the test?
You keep your deliverables. We then tell you what more we could do.
A PROJECT COMING UP?
Pick the process nobody dares to open.
Try Elicio on your next discovery mission. Pick a process, we prepare the interview guide with you and show you the resulting deliverable.
Test phase, limited places. Free, in exchange for your honest feedback.
Understand first.
Transform next.
Send us an email
info@daimo.beIn your email, simply tell us: